We understand how exciting it is to receive a new jewelry piece. Calivia provides a simple tracking experience so you can follow your order journey from our studio to your doorstep.
After your order has been shipped, tracking information will be sent to the email address used during checkout.
Order Tracking
Enter your order information below to check your latest shipment status.
Order Confirmation
After payment confirmation, you will receive an order confirmation email with your purchase details.
Shipment Updates
Once your jewelry leaves our facility, tracking details will be provided for your convenience.
Delivery Support
Our customer care team is available if you need assistance with your shipment.
Your Order Journey
Order Placed
Your order details are received and prepared for processing.
Quality Check
Each jewelry piece is inspected before packaging.
Dispatched
Your package is shipped with tracking information.
Delivered
Enjoy your Calivia jewelry collection.
Tracking Questions
Why can't I see tracking information yet?
Tracking information may take some time to update after shipment. Please allow 24-48 hours after receiving your shipping confirmation.
What if my order is delayed?
Delivery times may vary due to customs processing, holidays, weather conditions, or carrier delays.
I entered my information but cannot find my order.
Please confirm that your order number and email address match the information used during checkout. If the issue continues, contact our support team.
How can I contact Calivia support?
Email us at:
sales@calivia.store
